Friday, November 14, 2008

The UX Team at the World Usability Day in Hamburg

Yesterday, members of the UX project actively and passively attended the World Usability Day in Hamburg. Christian and myself gave a presentation about the Usage Tracking Extensions and the IsoMetrics-S questionnaire. Basically we talked about same things as during our presentation in Beijing, but this time in German. The feedback was quite nice, people were really interested and impressed, to some extent, that we have chosen a data-driven methodology to improve OpenOffice.org.

However, other contributors had very good presentations, too. James Kalbach, for instance, gave a nice talk about Commercial Ethnography. That was my favorite. Since we plan to do similar research in form of ethnographic interviews in the context of the UI redesign, that talk offered some insights how others successfully use qualitative methods for UX design. People from Xing.com gave a nice introduction about their first experiences combining Agile software development and User Centered Design. Also an interesting and a hot topic in the UX community since Agile is the way to do development nowadays.

Overall, I was impressed by the amount of attendees and the amount of usability professionals present at this local event. By the way, we were able to distribute a lot of OpenOffice.org flyers and writing blocks. So, in terms of OpenOffice.org marketing, this event was also a success.

Best,
Andreas

Tuesday, November 11, 2008

OOo Con 2008 captured in 2D

Hi folks!

just a short notice, I uploaded some of my OO.o Con pictures. Here comes the link:

http://picasaweb.google.com/send.to.andreas/OOoCon2008InBeijing

Two things I'd like to share. I really liked the talks, a lot of UX. Actually, more than I expected. Way to go! Being sick and not able to attend several important post mortem events, that is something I really did not like :-(

Best,
Andreas

Saturday, November 8, 2008

Get Three for One

Today, you will get some news from three days in one blog post. Unfortunately, the preparation of our presentation took more time than expected. But, let's just start with...

Thursday: Project Renaissance

Thursday was the second day of the conference - and it was still very inspiring. The most interesting part (at least for me *g*) was the announcement given by Frank Loehmann of the "Project Renaissance" (presentation "The State of the User Experience project"). This activity will lead to a new user interface and interaction concepts for OpenOffice.org. You are not dreaming, it seems to be true :-)

What should be achieved was formulated in the mission statement: "Create a User Interface so that OpenOffice.org becomes the users' choice not only out of need but also out of desire." Here is a snapshot of the presentation:


The announcement is just a start and can be interpreted like a commitment of Sun to support such an activity. So there are no concept or mockups available, but we all may contribute to improve OpenOffice.org concerning UX (usability, productivity, enjoyment). I asked Frank and he will provide more information to the community in the next few days.

Until then, we may have a look how Chinese travelers work as a community to support the bus driver (photo taken at the evening):


Friday: Our Presentation and The Closing Ceremony

Unfortunately, I do not have any photos of "Making the New Notes - Community, Collaboration, Concepts". Nevertheless, I think we did provide some useful insight in our Notes2 activity. But you may want to judge for yourself...

We had the last presentation slot and then moved on to a very fine hotel to attend the closing ceremony. Some speakers took us some days back in time and provided insight in their view of how the community evolved. Then, delicious meals were offered and we had the chance to see some Chinese acts (magicians, acrobats, fighters, ...):

Here, I would like to say thank you to our Chinese community and the sponsors which prepared and financed the OOoCon. My overall impression is that everything was really excellent! So again, a big thank you to all the supporters and volunteers!!!

Saturday: Tourist Trip Starts

When we registered, we have been offered to attend a two days tourist trip in the area of Beijing. So after getting up really early, we went to the "Great Wall" and back to Beijing to visit the "Bird's Nest". It is really impressive and it is hardly imaginable that, e.g. for the latter one, the Olympic Games have been there only few months ago. Between those sightseeing spots, there have be some arrangements to visit a Jade factory and a Silk factory - let's say that this caused discussion in our group :-)

At the evening, we went on to buy some small gifts and to get something to eat. And, like every day, the rest of the evening was spent in the hotel bar to meet the other community members and to strengthen our relationships. I'm pretty sure that I will miss some of the people when I leave...

Oh, due to the preparation of my departure, I'm not sure if it is possible for me to blog tomorrow.

Bye,
Christoph

Wednesday, November 5, 2008

Nothing really thrilling today, but at least my first attendance on an OpenOffice.org conference...

The opening ceremony was held in a official building (Diaoyutai State Guesthouse) which was decorated in the colors of the OOoCon 2008. Although being a bit different in comparison with the 'blue' OpenOffice.org, all media (presentation screens, banners, cards, ...) seem to be carefully designed and are very consistent. It was a pleasure to look at:


After the ceremony, which seemed to be a bit long, we drove on to the Peking University. There, the Sun User Experience team members Bettina Haberer and Christian Jansen held the first presentation: "What's New in OpenOffice.org 3.0?". Although there were some issues with the data projector and the internet connection, they demonstrated how OpenOffice.org did improve over time. And now you can judge if the persons on the picture did improve, too :-)


The evening was spent together with e.g. the Sun UX team, some Sun Writer team members and the German community. Like the evenings before, there were discussions about the project, how to handle issues, how to manage new features in Writer and the quality of the Chinese beer. Not bad, by the way. So we "ended up" in the bar of the hotel. And, most probably, some people may still be there... As I said, no surprise today.


So enjoy the rest of your day,

Christoph

Tuesday, November 4, 2008

Oh, it's pretty late!

Wow, it's about 2:30 am now... it has been a great day before the conference really starts (great except playing the tourist).

So, after an extensive breakfast, some attendees moved towards a coffee bar to get some "real coffee". And, some bits and bytes from the "free" (as in beer) WLAN internet connection. I think, it has been a very funny discussion and I enjoyed to get in touch with some German community members I didn't knew much about, e.g. Jacqueline Rahemipour, André Schnabel, Stefan Taxhet and Andreas Mantke (see the post yesterday):

At 2 pm we had finished to work on our mails. We went back to the hotel and picked up some members of the Sun User Experience team and Max who just arrived. They starved from hunger. So we continued our discussion during a great meal. We decided that the most delicious dish was the "exploded chicken" (own interpretation). Let's have a look at Christian Jansen (Sun UX), Frank Loehmann (Sun UX), Max Odendahl (OOo development) and Andreas Mantke starting the meal (from left to right):

After being filled with an enourmous amount and variety of food, we went on to see the "Lama Temple" which is located in the center of the city. Like yesterday, we missed the opening hours by a few minutes ... Ouch! Instead, we took the chance and walked around in the smaller (and maybe less beautiful, but also interesting) streets - like in the picture here:


Do you miss something? I think yes, because I didn't talk about the next meal.... A very large group of people joined a meeting in a restaurant nearby. Perfect dinner which brought up a very interesting UX discussion. One of the people involved was Cor Nouws (OOo contributor, e.g. NL marketing contact). From left to right, front to rear ... various people except me:


Finally, I don't want you to miss two very interesting UX bits I found today, both located in the Beijing metro. First, there is a very interesting button on the ticket vending machine:

The description is rather far away from the button, and the pictures itself help nothing at least. But what could it be on the first sight? It is round, red and protected by a transparent cover to avoid unintended activation. Best guesses: The self destruction mechnism? The ultra-secred rocket launcher? No, it seems to be the help button... but I still don't know if it is for emergency use. Anyway, we should re-think the OpenOffice.org menu item to make it look similar to prevent people from opening the help. This would greatly reduce the efforts for maintaining it :-)

A much better idea was to put braille texts on the handrails for the staircases. This idea rocks and shows how information can be integrated within physical objects: the staircase both leads into a certain direction and will be touched most propably (at least blind people will use it).

Now, I will get in touch with my bed. I'm looking forward for my first official conference day...


Bye, Christoph

Monday, November 3, 2008

Christoph, this is Beijing. Beijing, this is Christoph.

Finally, I'm in Beijing. It's hard to believe...

The flight was good and I arrived at the Beijing Capital Airport at about 10 am. Before I left the airport building, I noticed a guy with an "OpenOffice.org" neck strap and made my very first contact with another attendee: Claudio Filho. So people, please don't forget those important indicators! I don't have one yet ... and my excuse: this is my first OOoCon.

Together, we took the bus to the hotel. The closer we came to our destination, the more attendees we met. In the hotel, we met Peter Junge, who is one of the main conference organizers. We took the chance and went to lunch with him - so he was in charge to select some very delicious dishes for us. Thanks Peter, it was ... yummi!


The picture shows our group before the meal. That's better, because afterwards the table looked less shiny. We will soon get used to chopsticks :-) Anyway, from left to right: Christoph (it's me), Claudio Filho (BrOffice.org Project), Florian Reuter (Novell), Andreas Mantke (German OpenOffice.org Portable Project) and Peter Junge (RedFlag 2000).

After the meal, some of us headed towards the "Big Bell Temple". Unfortunately, the area was closed in the moment when we just arrived, so we missed that opportunity. Instead, we took a photo from Mr. Small Bell.


Bang. That wasn't the bell... the jetlag came instantly and we hurried up to get "home" and some sleep.

Later in the evening (I went out to get some fresh air), I noticed that the entrance hall now looks like an real entrance hall (tomorrow, I expect more people to fill the space).



After all, it has been a very nice start for me! So I'm looking forward to see the other UX team members who will join tomorrow...

See (and meet?) you!
Christoph

Thursday, October 30, 2008

See You in Beijing!

Long time no blog post. Believe me that will change soon!

Christoph Noack, Bettina Haberer, Christian Jansen, Andreas Bartel, myself and many more UX team members will attend the OpenOffice.org Conference in Beijing next week.



Stay tuned and follow our State of the UX project presentation. There are great news!

So see you in Beijing!

Frank